This event is designed for industry leaders, innovators, and professionals in retail, e-commerce, digital marketing, and customer experience sectors who seek to understand the key drivers of holiday sales and shopper engagement. Attendees will gain a comprehensive understanding of what worked during the busiest shopping period of the year and how these trends will influence commerce in 2025.

Target Audience:

Retail Executives: Gain actionable insights on the strategies that led to success in the 2024 holiday season.
E-commerce Leaders: Uncover the digital trends that shaped online sales performance.
Marketing Professionals: Explore how marketing and advertising efforts influenced shopper behavior.
Customer Experience Specialists: Learn about the engagement tactics that enhanced brand loyalty and customer satisfaction.
Technology Providers: Showcase innovative solutions that supported peak season sales and operations.

Key Themes:

2024 Holiday Sales Recap: A thorough analysis of sales performance across various channels and categories.
Strategies: Evaluating how retailers blended physical and digital experiences to maximize sales.
Shopper Engagement Trends: Identifying the most effective methods for connecting with holiday shoppers, from personalization to social media campaigns.
Innovative Technologies: Highlighting the tech tools that enhanced shopping experiences, including AI, AR/VR, and mobile commerce.
Logistics and Fulfillment: Assessing the supply chain and fulfillment strategies that met holiday demand.
Post-Holiday Customer Retention: Strategies to convert holiday shoppers into year-round customers.